What File Types Can I Upload?
You can upload images, videos, and documents to help Sammy understand your jobs better. Here are the supported formats and limits.
Images#
Upload site photos, plans, sketches, and reference images.
| Supported Formats | Max Size | Max Count |
|---|---|---|
| JPEG (.jpg, .jpeg) | 50 MB | 10 per upload |
| PNG (.png) | 50 MB | 10 per upload |
| WebP (.webp) | 50 MB | 10 per upload |
| HEIC/HEIF (.heic, .heif) | 50 MB | 10 per upload |
Note: HEIC files (common on iPhones) are automatically converted to JPEG for compatibility.
Videos#
Upload site walkthrough videos or video notes.
| Supported Formats | Max Size | Max Count |
|---|---|---|
| MP4 (.mp4) | 1 GB | 3 per upload |
| MOV (.mov) | 1 GB | 3 per upload |
| WebM (.webm) | 1 GB | 3 per upload |
Documents#
Upload plans, specifications, and other documents.
| Supported Formats | Max Size | Max Count |
|---|---|---|
| PDF (.pdf) | 100 MB | 5 per upload |
| Word (.docx) | 100 MB | 5 per upload |
| Excel (.xlsx) | 100 MB | 5 per upload |
| CSV (.csv) | 100 MB | 5 per upload |
Where You Can Upload#
Estimates#
When creating or editing an estimate, use the media upload dropdown to add:
- Site photos
- Videos explaining the job
- Plans and specifications
These help Sammy understand the scope and generate more accurate estimates.
Projects#
In the project Media tab, upload:
- Site photos by category (Site Photos, Plans & Drawings, Specifications, etc.)
- Reference images
- Client-provided documents
Supplier Lists#
When adding supplier product lists:
- CSV files with product data
- Excel spreadsheets with pricing
Tips for Better Uploads#
Images#
- Good lighting – Clear, well-lit photos help Sammy see details
- Multiple angles – Capture different views of the work area
- Include scale reference – A tape measure or known object helps with dimensions
- Label if possible – Add notes about what's shown in each photo
Videos#
- Keep it steady – Slow, stable footage is easier to analyse
- Narrate – Talk through what you're showing
- Cover the whole area – Pan across the full scope of work
- Keep it short – Focus on relevant details
Documents#
- Clear scans – Ensure plans are legible
- Correct orientation – Rotate documents to the right orientation before uploading
- Name files clearly – Use descriptive file names
Troubleshooting Uploads#
If uploads fail, check:
- File size – Ensure files are within the limits
- File format – Verify it's a supported type
- Internet connection – Large files need a stable connection
See Media Upload Failing for more help.