Troubleshooting
Fixes for uploads, syncing, logging in and sending proposals.
- Estimate Not GeneratingIf Sammy isn't generating your estimate, or the generation seems stuck, here are the common causes and solutions.
- How to Fix Session Expired and Login/Logout IssuesIf you're seeing "Session Expired" errors or having trouble logging in or staying logged in, clearing your browser cache and cookies for Sammy usually fixes…
- Media Upload FailingIf your images, videos, or documents aren't uploading, here's how to diagnose and fix the issue.
- Proposal Not SendingIf your proposal isn't sending to your client, here's how to identify and resolve the issue.
- Xero Sync ErrorsIf invoices aren't syncing to Xero or you're seeing error messages, here's how to resolve common issues.